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Boradband Internet providers


Papu
11th June 2008, 03:12 AM
Hi!

We just got our passports with our visas, so now it's time to do some serious preparing. :D

One question:

What is the best internet service-provider? We are moving to New Plymouth (Taranaki). Does wireless boradband internet even exist in that area, or is that only available in the major cities?

Since I'm taking the Laptop- I'd prefer to have wireless (no need for a landline).

Thanks!

Potato
11th June 2008, 11:13 AM
Hi, you could try Whoosh, though I keep hearing they are going down the pan.

Otherwise, you probably will need a landline. I think in NZ when you get internet you have to get a landline also....could be wrong on this. All I recall is that it's a wierd system and it should be changing in the future (something to do with Telecom NZ's monopoly).

BaldyBeardyBloke
11th June 2008, 11:30 AM
Vodafone do a wireless access service. Not sure what the coverage is like in Taranki, might be OK if you're close enough into New Plymouth.

KerryS
11th June 2008, 11:37 AM
I use Vodafone wireless, and can confirm that it worked absolutely fine in New Plymouth itself. Connection was a little dodgy in the surrounding areas, but that could have been because I was trying to do stuff whilst in the car...

wiki
11th June 2008, 02:30 PM
We've got Woosh, as it was the only one we could get without a landline when we first arrived.

The customer service is excellent and when we first got it it was surprisingly quick, because we lived very close to a mast, but when we moved house the mast was further away and we've noticed a big difference in speed. It's also got a bit temperamental of late...

we've now got a landline and would swap over when our contract is up to something that doesn't rely on wireless.

BaldyBeardyBloke
11th June 2008, 04:46 PM
I was trying to do stuff whilst in the car...

Blimey, hope you pulled over as , presumably, you would need both hands free :laugh

I think we can do without any further details of your in-car/internet based activities though.:p

andrewp
11th June 2008, 08:36 PM
I use Vodafone wireless, and can confirm that it worked absolutely fine in New Plymouth itself. Connection was a little dodgy in the surrounding areas, but that could have been because I was trying to do stuff whilst in the car...

Only problem I see with Vodafone is that they don't allow VoIP according to their website (http://www.vodafone.co.nz/mobile-data/3g-broadband-plans.jsp). This is a problem for me as I plan on using VoIP to call home for almost free!

actiongirl76
11th June 2008, 09:31 PM
We are with Telstraclear, which we are getting down the cable.
we're on the 20gig package as my OH downloads a lot of TV programmes!

Also, we have opted not to have a home phone as it is expensive over here... (around $44 a month) and instead we use skype! Which most of the Kiwis find strange!

Just a word of warning - in the UK your internet package is for your downloads only, as all uploads are free. In NZ your package is for your downloads and uploads! We got through 60Gig in the first week! As OH was uploading some websites he had designed - it came as a bit of a shock!

Jon&Candy
11th June 2008, 09:47 PM
Don't discount Telecom. I'm getting a really good 2MB connection here in Whitby. I'd heard bad things about them, so was dreading the experience, but I can't find anything to complain about.

Papu
11th June 2008, 10:04 PM
Only problem I see with Vodafone is that they don't allow VoIP according to their website (http://www.vodafone.co.nz/mobile-data/3g-broadband-plans.jsp). This is a problem for me as I plan on using VoIP to call home for almost free!

What? Are they insane? VOIP is one of the main features of the internet that I would use.... how can they control that, you'd think that somebody would find a way around anything blocking voip...

KerryS
11th June 2008, 10:17 PM
Only problem I see with Vodafone is that they don't allow VoIP according to their website (http://www.vodafone.co.nz/mobile-data/3g-broadband-plans.jsp). This is a problem for me as I plan on using VoIP to call home for almost free!

I Skype almost daily to Dubai and Switzerland, and I haven't experienced any problems.

andrewp
11th June 2008, 10:51 PM
I Skype almost daily to Dubai and Switzerland, and I haven't experienced any problems.

Quite possible they are referring to traditional VoIP. This mainly uses a thingy called SIP, and they may be blocking that only. Skype is actually quite difficult for Internet providers to detect and and block. They need to invest in fancy hardware and the cost of it is often more than it's worth.

In general it worries me when service providers even make statements about what you can and can't use your connection for, especially when they are billing you for the volume of data you use anyway... There, glad I got that off my chest - one of my pet hates :mad:

Alastair
20th July 2008, 05:40 PM
Moved to Palmy 3 weeks ago from the UK and last saturday ordered unlimited broadband from Vodafone. Line was up and running in 2 days, broadband in 3 and the equipment here in 4. The modem connects via LAN at 100mbps so Skype is like watching TV! Highly recommend this option - we have free UK calls, broadband and the line for the same price BT were charging for the line and calls in the UK - definitely a winner!

Kea
22nd July 2008, 02:57 AM
We're with vodaphone in Auckland and use Skype no problem.

But our connection service was rubbish- it took 10 days inspite of me calling them pretty much everyday and telling them I work from home and so was loosing a days salary each day they delayed (30mins wait each time). After about a week they told us we were connected but we had no dial tone at any of our 5 phone points. At this point their techincal services INSISTED we go out and buy another phone to test the line. Three or four days later telecom fixed the line. But I seriously think they just connected the wrong house or something.

I'm still waiting for customer services to call me back about how useless they were. It was almost like being back home....

Julie


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