[Hippywench]

I came home today to an air mail envelope from the New Zealand Nursing Council. I wasn't expecting it to confirm my registration as I knew they wouldn't have received everything yet.
They'd written to me to say that they couldn't process my registration fee as my credit card was declined. I soon worked out that I'd written one wrong digit on the form. OK, that was my fault but rather than use my email address to tell me about this and give me a chance to rectify the problem they'd returned all my documents and application form.
So now I have to post it all back to them.
Is NZ really that desperate for nurses? I'm starting to wonder!

On the bright side, I now have my reference number.

[TonnyTessa]

What a nuisance! Hope you get it sorted soon. Here is a big smile to cheer you up

:D :D :D :D

okay that's four big smiles. You can keep some for later!

[Hippywench]

Thanks for the smiles. i think they would go well with this :cheers

[NZ Hopeful]

Oh what a pain in the bum! :(

[elleann]

Oh, I know exactly what you mean!!! For some reason, the NZNC has a strange affinity for sending things by snail mail. :-(

I got so excited one evening when I found a letter from them in my mail box - BUT! All it said was that my photocopies were wrong, my South African nursing council verification number was wrong and that I needed to give them a hard copy of my IELTS results!!! Grrrrrrrrrr...

I emailed them back and pointed out, very politely, that my photocopies were right, asked for more info on the SANC number problem and asked about the IELTS results. After that, they did in fact communicate with me by email and I was able to clear things up reasonably quickly - and less than a month later, I had my RN registration. But I had to wait for them to post that to me as well!

[Hippywench]

Yes it is a pain in the bum. Particularly when its such sensitive information in circulation around the globe.
I wonder why they thought there was such a problem with your photocopies, Elleann? I'm glad to see they started using email. I posted everything back today with a covering letter asking them to contact me at my email address to let me know everything arrived back ok (though I have use Royal Mail's airsure service this time so I'll know anyway) and to confirm that they have received other things like my UK registration verification.

I'm worried about my police check, which expires on 28th November. They've stamped my other docs but not that! Airsure is supposed to be quicker than other international airmail so fingers crossed!

[Hagabel]

It is frustrating as I just received a reply last week (also) snail mail telilng me what I was missing from the UK (never got my transcripts!!). This time I asked them to email me with any more problems and put it in bold in a cover letter.
Hang in there!
The NHS (presuming you working there) will be a distant memory soon.
:exit

[elleann]

Hey Rowena,

They 'thought' I sent them photocopies of previously certified copies, but what I had sent them was exactly what they had asked for: photocopies which I had then had certified by an attorney!! Duh! She just said, oh, sorry, my mistake! :(

When I sent my stuff, I actually paid to courier it over as I was very nervous of trusting the snail mail system ... especially within South Africa, as my police clearances went 'missing' in the post and it was a complete nightmare trying to get replacement copies from the clearance department (who are 1500 kms from where I live, so popping in was NOT an option!)

They emailed me back for the duration of sorting out the problems but that is as far as it went. I had emailed them once earlier, asking if they had received my references, and all they said then was that when my application was processed, if there was anything missing they would let me know (and I assume that would have been by snail mail, seeing as that's what they did for all the other problems).

When I emailed to ask about how long it might still take, they said 'we are not allowed to speculate on that!' I later discovered that by that time, my registration was already through (duh!) but the letter telling me so only got to me ten days later!!

On the positive side, once they got the process underway, it went really quickly and they were reasonable enough to deal with the IELTS crisis in a very humane fashion! See here for the story!
http://www.emigratenz.org/forum/showthread.php?t=21162&highlight=IELTS

Best of luck!

[Hippywench]

It is frustrating as I just received a reply last week (also) snail mail telilng me what I was missing from the UK (never got my transcripts!!). This time I asked them to email me with any more problems and put it in bold in a cover letter.
Hang in there!
The NHS (presuming you working there) will be a distant memory soon.
:exit

I haven't worked in the NHS for 5 years and doubt I will ever do so again.

I have asked them to email me when they get the stuff back and was very tempted to take a highlighter pen to the email address section of my application form. Would that have been too sarcastic?

Elleann: "all they said then was that when my application was processed, if there was anything missing they would let me know" and we all know how reliable they are with that! I've seen several people on these forums who would never had known problems existed if they hadn't contacted NZNC to check.

[sirmamac]

Well,they give you contact numbers and email addresses-I would contact them a 100 times a day if I had to.Mind, they( the NZNC) are not very cooperative on the phone,but keep bombarding them with quieries-sometimes all it takes is a little "nugge"-it is your qualification,your job,your life and their job is to get you where you need to be-not in the" Frustration County"( whitch is seem to be they get all of us at one point or another).Just hang on there and good luck to everybody!!!
If you have already started the process the only way it can go is towards the finish.

[Hagabel]

I survived 3 yr RGN training and 2 yrs post grad experience and ran so fast away from the NHS!!!! 16 years later.......................still running................
:exit