[enz1]

hey all

got an email from INZ saying my status has changed, when i login it still says 'pending' so i ran INZ but they wouldn't tell me if the decision/recommendation the CO has made

has anyone come across this? what happens next? this is a residency application by the way

cheers

[Toonster]

Hiya,
Which stage of the application are you at? It took two weeks for my ITA status to change (your message prompted me to go and check, and it changed today :D) from when we were told by the CO.

[enz1]

awesome, congrats!

how interesting, different call center ops give different answers, this morning one of them said it's in the final stages but no decision has been made yet, yesterday someone said the co has made a recommendation...

cool, 2 weeks, not too long to go now

[enz1]

finally got ahold of the CO, she said her recommendation is a 'decline' and it's gone to her manager for second review or something, she wouldn't tell me why it's a decline at this stage...

it seems very strange to me its a decline because i had 235 points with a job offer, the only change was i become a director/shareholder in the company with 25% which they got me to respond to and i resigned as a directory/shareholder...

looking at the worst possible case, is it possible to reply for residency through skilled migrant after a decline?

[Toonster]

Oh, I'm sorry to hear that :-( I hope that they give you some reasons so that you can appeal.

[JandM]

You'll definitely have the right to know details. And other people on the forum have challenged decisions successfully if/when there were misinterpretations on the part of the CO involved, and they could give further explanations or evidence. Good luck.

[enz1]

Wow, I got my employer to ring the case officer, she was very rude and hung up!...this is unbelievable, sure it's a government department but surely you cant do that?

[JandM]

Of course, one would hope that whatever needs to be said, nobody would be rude about it.

Did you hear your employer's end of the conversation? - as perceptions of rudeness do vary, and some people would find just being told 'no' is rude. And very likely, regulations would not allow the CO to discuss anything about your case with anybody but you, because of questions of personal confidentiality. Also people's reactions sometimes arise from what is said to them, and how.

But even if the CO was rude as can be under no provocation, it's hard to see how you can do anything about it while you're in a dependent position, waiting to know the reasoning on your case. Unless somebody else has any suggestion?

[Duncan74]

Normal call centre rules of engagement would be 2 naughty words from the other end (ie your employer) and they can hang up. Hence no matter how annoyed you are with them never swear of else you're just back to sitting in the queue!

I agree with the comment above that the CO would only discuss with you or any Immigration Agent named on the form, may be that your employer got frustrated at being told no they couldn't help?

As said, although it shouldn't effect you, then it's not likely to help your case. If it were me then I'd drop the CO an email with a polite request for more details, or rather I'd droip an email saying I would be "calling in a weeks time to discuss the following points:" and then list them. Gives the CO chance to get all the facts together, means they aren't caught on th ehop and may jsut email the answers back, but leaves you with an end date without the need to say "I request a response by...". Same outcome, just without the same perception of pressure being applied.

If you approach this from the view point that your CO doesn't want to turn you down, is simply following a defined process, then what oyu want to do is work with him to establish the issues, see if they are something that can be addressed in teh short term with more info, or if there is a need for a break and resubmission with added skills / qualifications, etc. It's just a job for them, and you've a lot of emothions running through this from your side, but at the same time, even if there is an error in the interpretation of something then we all make mistakes, so be polite and work with the CO, not against.

Just my take on how I'd approach it based on a life of dealing with Murrays here in the UK (and of course overseas call centres.....).