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ruthyroo
6th December 2005, 02:18 PM
Just a 'how to' note for any residents / 3yr WP people who have accidents in NZ...

I moved to Dunedin this weekend and was in the city for less than 24 hours before falling over a kerb and breaking two fingers - and due to start a new job the next day... These experiences might be relevant only for Dunedin, but it might help somone out in the future.

First stop - not A&E but the Emergency Medical Clinic. Only real emergencies are meant to go direct to the hospital / A&E - heart attacks etc. At the clinic, I was assessed by a doctor and X-rays were taken. The assessment was that the fingers were broken and I would need to head for the hospital for further assessment and plastering. All my details were taken by the receptionist and doctor for ACC (Accident Compensation). I didn't have to pay for anything upfront. Doctor issued me with an ACC certificate (very important document!) for up to 14 days off work due to injury - which can be reviewed and extended depending how I recover.

2nd stop - A&E via a handy ambulance clutching my x-rays and files. Waited for 1 hour and eventually seen by doctor and duly plastered. Told to attend fracture clinic in one week. Just as busy / understaffed as any NHS hospital...

3rd stop - fracture clinic as many times as necessary. Just as busy / understaffed as any NHS medical clinic...

ACC is basically a medical insurance scheme available to all NZ residents. They pay the clinics / hospitals a capped amount towards the costs of your treatment and you have to pay the extra. X-rays are covered, and part of the consultation cost - I received a bill for $43 later in the week from the Emergency Medical Clinic for the consultation. ACC also agreed to cover up to 80% of my typical weekly wages if I have no / limited sick pay from my employer. They also contacted me to see if I need any help at home or getting around (which I don't really - I don't think flat hair from one handed drying would qualify for any assistance!).

So it's been pretty straightforward - but the key thing to remember is that ACC will only cover you for ACCIDENTS only - not illnesses or chronic conditions etc. They were very keen to establish exactly how I injured myself - which was pretty straight forward in my case.

Hope that helps

R

Smiler
6th December 2005, 05:17 PM
Ooooh Ruthyroo, sorry to hear about your accident. Your typing is good for having fingers in plaster!! Dare I ask how you fell?:p . How did the excuse go down in your new job?

A one hour wait does sound better than most NHS hospital though :laugh

I've got flat hair from not having a mirror, it's the people that are staring at me than need the compensation for shock.:exit

Hope you are feeling better soon.

D x

veronica
6th December 2005, 05:44 PM
Don't think its just the PR or longterm work visa people that are eligible for ACC as we have had some of our backpackers use it at no charge. it does only cover accidents and not illness though.

driver
6th December 2005, 06:53 PM
Hope they heal up quickly and you get back to work, thanks for the info.

kiwidebs
6th December 2005, 07:49 PM
Hi Ruthyroo

What a welcome to Dunedin!! Hope the fingers heal quickly. Look forward to hearing your views on Dunedin after your time spent in Rotorua.

Debs

willsken
6th December 2005, 09:15 PM
I'm very sorry to hear about your accident. :no Brings me onto a quick question about what you were saying re they cover only part of the cost. Can you take out your own accident and sickness cover that will cover all bills? If so is it expensive

zardell
6th December 2005, 09:43 PM
Ooooh Ruthyroo - so sorry to hear about your accident - hope you are soon on the mend. :yes

Excellent post however. It was good of you to think of us forumites. You never know when others may be in the same position do you? Thankyou.

Take care,

Julie

x

ruthyroo
7th December 2005, 12:52 PM
Cheers for the good wishes - I am on the mend and no real time off work required. Also getting more ambi dextrous as I type!

Veronica - you're probably right, they did ask whether I was a resident but they didn't really check anything like my passport. But there are signs around saying that non-residents might be charged for some costs - so I guess it comes down to whether you meet a jobsworth or not.

Willsken - yep you can take out private health / med insurance, but I haven't.

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