[Tia Maria]

Just a quick warning, we signed on with Nationwide before we left the UK, as we heard they were particularly good for people overseas.

However, not only did we have problems transferring our initial money over, but now we're having problems doing simple things like, paying our credit card on-line.

They have said that this is a problem at their end, and they will be fixing it, but 5 weeks later and we still can't perform normal transactions. To top it all, in the last week we have been unable to email them to tell the problem still exists, as their messaging service doesn't work.

I guess the moral of the story is always have a back up UK bank, which you can access online, so when one bank goes down, you still have a way to deal with any money in the UK.

Anyone else had problems with their online banking?

Cheers

Tia

[jubjub]

Ours has been fine? Just paid some bills out of it and everything... Hubby even did a switch transaction yesterday too?

Sounds like you got a bit of bad luck there.

[Smiler]

My Nationwide is fine too.

Just paid some bills including credit card and transferred some money today also.

Hubby has an Abbey business account and their site always seems to be down. :(

[Tia Maria]

Jub Jub, Smiler, yes they did say it was only some customers affected - I guess we were just the lucky ones! Its good to know its not a New Zealand thing though.

I think I'll just have to try the old fashioned way, and stay up late and phone. (We've tried emailing their general email, with no luck either.)

Luckily, we do have another bank account set up online, so we do have a back up.

Might be something worth considering, for the super prepared in the UK. Have 2 online accounts!

Cheers

Tia

[katandbob]

ours is ok too, had no probs with it and the exchange rate is always good.
but we have another uk account too, just in case :uhoh .

hope yours gets sorted soon

Kat & Rob

[mtgillick]

can you use nationwide account in nz?(atm wise)


thanx

[Smiler]

can you use nationwide account in nz?(atm wise)


thanx

Yes, using your flexaccount and credit card and there's no charge. :nice1

I also do all my Uk banking with them online and their support is fantastic. They don't ignore you because you are in NZ like Abbey do.